Watch Video - 50 min.

Utilities need rates sized right to keep the lights on and invest in infrastructure. Many low-income customers struggle to pay their bills, however, and rate increases worsen their struggle. Attend this webinar to learn how utilities can provide high-quality service both now, and in the future, while still making service affordable for all customers.

Topics Include:

• Measuring Affordability for Customers

• Planning Infrastructure Investment

• Gauging a Utility’s Financial Health

• Exploring All Funding Options

• Setting Rates