Many small and mid-sized municipalities struggle with long-term management and proactive maintenance of their utility and public works infrastructure. Data and information may be poorly documented or scattered across several sources, making work and public or regulatory requests for information difficult to fulfill. Ruekert & Mielke has helped with organizations like these for nearly two decades, by providing a streamlined asset and work order management solution tailored to assist local government employees as they serve their community. We work alongside your team to define your needs, develop efficient and accountable operations and maintenance plans, and offer support to set your community up for success.

The latest release of AssetAlly builds on R/M’s proven asset management solution with new enhancements that make it easier than ever for municipalities to track, maintain, and plan their infrastructure. Powered by GIS, the platform delivers centralized, highly accessible data through Esri’s ArcGIS Online environment, with R/M’s GIS and software experts managing the data, maps, and applications behind the scenes. This release expands the ArcGIS environment into a dedicated municipal asset management workspace with improved tools for tracking infrastructure, organizing proactive maintenance, and leveraging data to support both daily operations and long-term planning. These updates are driven by feedback from our long-standing partnerships with cities, towns, villages, utility companies, and sanitary districts, ensuring the system continues to evolve with community needs.

HOW ASSETALLY CAN HELP YOUR COMMUNITY

AssetAlly includes several suites designed specifically for municipalities and shaped by their feedback, including tools for infrastructure planning, maintenance management, utility coordination, and more.

We’re supporting several communities using this brand-new technology to complete a wide variety of annual and seasonal public works and utilities operations such as illicit discharge inspections, stormwater inspections, tree planting, valve exercising, hydrant flushing, permit retrieval, as-built review, and more.

Explore Tools & Features

Software that’s fully integrated into the ArcGIS Online system.

  • Mobile-friendly design for easy access in the field or on the go.

  • Data and maps that are more accessible to staff, in-house professionals, and the public as needed.

  • Forms and maps that are integrated, dynamic, and interactive.

  • More powerful engines powering workflows, forms, and reports.

  • Significant improvements to work order management, making it easier to create, assign, track, and complete tasks in the field or office.

  • Streamlined tools for property document management, task management, and scheduling of operations and maintenance.

  • A Hub page that provides a centralized point of easy access to all of the customer’s GIS maps and apps.

SUPPORT

We handle routine updates, security patches, and backup services—so your team can stay focused on what matters most. Delivered through R/M and our trusted partners, these services keep your AssetAlly system secure, reliable, and always up to date. Migrations and onboarding are already underway for existing AssetAlly clients. If you’re interested in exploring how AssetAlly can support your community, reach out to us to learn more.

Case STUDY: VISUALLY TRACKING CLEANING & TELEVISING PROGRESS

One local community has successfully leveraged AssetAlly to manage more than 250,000 linear feet of sanitary sewer infrastructure serving over 3,000 customers. With the platform, they can visually track cleaning and televising progress across the Village, helping them stay proactive and efficient—televising and cleaning over 38,000 feet in 2024 alone. AssetAlly also enables them to quickly summarize infrastructure and maintenance activities through a dynamic dashboard, streamlining CMAR reporting and supporting more informed decision-making.

AssetAlly 2.0 Dashboard

NEXT STEPS

If your community is ready to streamline infrastructure management and improve operational efficiency, we’re here to help. Contact our team to schedule a demo of AssetAlly, discuss your goals, or start planning your GIS migration and onboarding process today.

About the Author

SAVANNAH THOMAS
CUSTOMER SUCCESS MANAGER

Savannah is the Customer Success Manager for the GIS team. With a background in training students in ArcPro and ArcGIS Online and customer service in different roles, she is able to provide clients with a welcoming and easygoing experience. Her work and experience has brought many clients through a smooth conversion to the newest technology of AssetAlly 2.0.

ALEX ST. JOhn, PH.D
IT/GIS ANAlYST

Alex is the AssetAlly Development Lead at Ruekert & Mielke with more than ten years of experience in full stack software development, system design, and analytical problem solving. He is leading the design and modernization of our GIS and IAM technology to ensure that our community's systems are robust, reliable, and accountable, while continually growing and improving user experience.